Data Protection Guaranteed

98 db Privacy Policy — Your Data, Our Responsibility

When you create an account or enjoy games on the 98 db platform, keeping your personal information secure is our top priority. On this page, we clearly explain how your data is collected, used, and stored.

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What Information We Collect

Various types of data are collected when you register and use services on the 98 db platform.

Account & Identity Information

During registration, we collect your name, mobile number, email address, and date of birth. National ID or passport details may be required for identity verification. This information is used to keep your account secure and ensure legal compliance.

Device & Browser Information

Your device type, operating system, browser version, and IP address are collected automatically. This information is used for platform improvements and fraud prevention. Session data from mobile logins is retained for security purposes.

Payment & Transaction Data

Transaction IDs, amounts, and dates are recorded for all deposits and withdrawals made via bKash, Nagad, or bank transfer. Full card numbers and PINs are never stored on our servers. BDT-based transaction records are retained for a defined period for audit purposes.

Usage & Behavioral Data

We analyze which games you play, how long your sessions last, and which sections you spend the most time in. This data is used to personalize your experience and support responsible gaming monitoring. Usage pattern analysis also helps us continuously improve our platform's services.

Understand Why We Collect Your Data

Your data is used only for specific, legitimate purposes — never for unnecessary or unethical reasons.

Service Operations

Your information is essential for account creation, login verification, transaction processing, and customer support. It is directly used to keep core 98 db platform operations running smoothly, and plays an important role in improving the quality of our services.

Personalized Experience

Your preferences and play patterns are analyzed to suggest relevant games, offers, and content. This makes your platform experience more comfortable and enjoyable. However, data is never shared with third parties for personalization purposes.

Fraud Prevention

Usage data is analyzed to detect unusual login patterns, multiple accounts, or suspicious transactions — keeping your account and funds secure. If a security breach is suspected, we take immediate action.

Legal Compliance

Certain data must be retained to comply with applicable laws and regulations in Bangladesh. This information is used in Anti-Money Laundering (AML) and Know Your Customer (KYC) processes. We may be legally required to disclose data to authorities when requested.

Responsible Gaming

Play patterns are monitored to detect problematic behavior early. Recommendations for breaks or setting limits are provided when needed. This monitoring is carried out entirely in your interest.

Communications & Notifications

Your contact information is used to send account updates, security alerts, and relevant promotional messages. You can opt out of marketing communications at any time. Security-related account notifications will always be sent regardless of your preferences.

Learn About Cookies & Tracking Technologies

98 db uses cookies and similar tracking technologies across its website and mobile platform. Cookies are small text files stored on your device that help enhance your browsing experience. They play an important role in keeping your login session active, remembering your language preferences, and monitoring platform performance. We use three types of cookies: essential cookies (to keep the platform running), functionality cookies (to remember your preferences), and analytics cookies (to understand usage patterns). You can control or delete cookies at any time through your browser settings, though doing so may limit certain features.

We do not use third-party advertising or tracking cookies. Our cookie policy is governed solely by the purpose of ensuring platform functionality and security. You will be notified in advance of any changes to the cookie policy.

Essential Cookies

These cookies are essential for managing login sessions, validating security tokens, and keeping core platform functions running. Without them, the platform cannot operate properly — and they cannot be disabled.

Functional Cookies

These cookies remember your language preference, interface settings, and previous session data — making every visit more convenient.

Analytics Cookies

Anonymous analytics cookies are collected to understand which parts of the platform users engage with most. This data is not linked to any individual and is used solely for service improvement.

How Data Storage & Security Are Maintained

Our security infrastructure keeps your data protected to the highest standard.

Encryption & Server Security

All data transmission on the 98 db platform is secured with SSL/TLS encryption. Sensitive information stored on our servers is protected using industry-standard AES-256 encryption. Database access is strictly controlled, and only authorized personnel can access the data they need. Regular security audits and vulnerability assessments keep the system up to date at all times. In the event of a security breach, we will promptly notify all affected users.

Data Retention Period

Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to five years to meet legal obligations. Financial transaction records are retained for the period required under applicable laws in Bangladesh. Once the retention period expires, data is securely and permanently deleted. Procedures are also followed to ensure complete removal from backup systems.

Sharing Data with Third Parties

98 db never sells your personal information to advertisers or unrelated third parties. However, payment processing partners (such as bKash and Nagad) require limited data sharing to complete transactions. These partners are bound by their own privacy policies and may not use your information for any other purpose. Where required by law or court order, relevant information may be disclosed to the appropriate authorities. Outside of these cases, your data is never shared with any third party.

Technical Security Measures

Two-factor authentication, automatic session timeouts, and a device registration system work together to prevent unauthorized access to your account. Failed login attempts are capped, and accounts are automatically secured when suspicious activity is detected. Regular penetration testing and third-party security assessments are conducted to identify and address system vulnerabilities. Our engineering team consistently follows the latest security standards.

Know Your Rights

You have clear legal rights over your personal data on the 98 db platform. Exercising these rights is straightforward, and we are committed to responding to every request. Your key rights are detailed below. To exercise any of them, contact our support team directly.

View FAQ

You can find out at any time what information we hold about you. A detailed summary of your stored data can be downloaded directly from your account dashboard. This feature is completely free and available at any time. You may also request a copy of your data through our support team. We will respond within 30 business days of receiving your request.

You have the full right to correct any inaccurate or outdated information in your profile. Requests to update your name, mobile number, or contact details can be submitted through your account settings. Corrections to identity verification information may require assistance from our support team. We will process updates promptly after completing the necessary verification. If any service has been affected by incorrect information, it will be restored once the correction is made.

You may request the deletion of your account and associated personal data at any time. However, certain information may be required to be retained for a defined period due to legal obligations. We will verify your identity before processing any deletion request. Once data is deleted it cannot be recovered, so please consider your decision carefully. Action will be taken within the designated timeframe upon receipt of your request.

You have the right to object to marketing communications or analytical processing. To opt out of marketing emails or SMS, use the unsubscribe link at the bottom of any message or contact our support team directly. Opt-out requests will be processed within 72 hours. Please note that security notifications and account updates cannot be opted out of, as they are essential to protecting your account.

Policy Changes & Updates

98 db may periodically review and update this Privacy Policy. Revisions may be made due to business changes, the introduction of new services, or legal requirements. For any significant changes, we will notify you in advance via your registered email or mobile number. The effective date of the updated policy will be clearly displayed at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy. Your feedback and suggestions help us improve our policies, so please don't hesitate to reach out.

The current version of this policy was last reviewed in 2026. To view a previous version, please contact our support team.

Contact Support

For any questions, rights requests, or concerns regarding our privacy policy, please reach out directly to our dedicated privacy team. We provide support in Bengali for users in Bangladesh and take all requests seriously. You can expect an initial response within five business days of contact.

  • Email: support@98db.biz
  • Support Hours: 7 days a week, 24 hours a day
  • Service Region: Bangladesh

Start Gaming in a Safe Environment

Your data is safe, your experience is secure — join 98 db, Bangladesh's leading mobile gaming platform, today.

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